VPN problem solution listing

Occasionally creating a VPN company will give an error code to you, probably the problem code that is most likely is the problem 691. The error 691 is definitely an account certification mistake, username and password aren’t active. If you have popped a new account around, please watch for the next mail from us together with your account activation details. We have stated solutions and all possible problem rules below…

VPN MISTAKE 792 & 789
This can be an error that is L2TP. Try and use PPTP instead. Please make sure that you begin the L2TP link utilizing our relationship tool and never the network guru, if you should be applying VISTA. To-use L2TP on 2000 and Windows XP, you will must get and operate this registry record. Please restart your computer for that registy changes to take effect.

Obtain it, to put in a file, discover the file, double click it and take when asked if you prefer to add to your registry. Restart your unit for the alterations to take place.

Where PPTP is blocked this error is most typical on systems. Choose an L2TP server to attach. Please be aware that Windows XP may give mistake 789 with L2TP. Please see the remedy above if that’s the case. Please try by disabling your firewall, if you want to-use PPTP. get more information at

This can be a simple authentication error. Please be sure that you password and utilize the right username. You could also fully grasp this problem, should you try to sign in to the VPN server more than once at the same period. Please contact us so that we are able to modify your code in case you think that somebody else maybe making use of your consideration.

A firewall or your ISP is stopping your VPN access. Please try connecting with each PPTP and L2TP. Our OpenVPN uses the standard ssl net vent (443) and could move across most firewalls. If L2TP and PPTP fail with this mistake, please disable your firewall and try and connect from then on.

Most likely firewall program or your virus filter is stopping your VPN access. Recognized applicationas are Avast 5.x, AVG, BlackIce, Zone Alarm. Please visit your filter solution supplier’s website for the option. (Please also see the similar problem 806, 721).

This problem is not most infrequent for cellular Internet users whose data approach leaped out of available credits or ended.